Money-back Guarantee

In the unlikely event that your Celebrity Smiles® teeth whitening experience does not meet your expectations please read below for our guarantee:

To qualify for our money-back guarantee we ask you to follow the instructions below:

  1. Take a photo of your teeth before using our your Celebrity Smiles® Club Kit with LED lights.
  2. Take a photo of your teeth after completion of your 1st treatment (Day 1), along with a photo of the used product at the end of day 21. After consecutively using the products.
  3. Email our smile support team according to the instructions listed above. See #’s 1 and 2. Email us your pictures with a date stamp. Send your email to: ask@celebritysmilesclub.com
  4. Your application will be processed within 2 working days of receipt via email.

Please remember to submit your application within 30 days of receiving the product(s).

Your before whitening, day 1 of whitening and day 21 pictures, must have a valid date and time stamp on your pictures.

HOW DO I USE A TIME STAMP ON MY PICTURES?

You can use a FREE CAMERA TIME STAMP from your mobile phone APP Store to take your photos. You can download the app here.

MORE INFORMATION:

* Applications that do not meet these criteria will not be approved for a refund. 

** We reserve the right to reject a refund request in the event that we are not satisfied (acting reasonably) with the supporting evidence you provide to us in your email. 

*** Please note that our Money Back Guarantee only applies for the first purchase of a Teeth Whitening Kit and excludes all other products/future kit orders of Celebrity Smiles® Club  products..